Learning & Product Facilitator (Digital)

Salary Details:

£33,000 per annum, plus £4,000 car allowance

All Locations:

Wales, Bridgend, Caerphilly, Carmarthenshire, Merthyr Tydfil, Mid Glamorgan, Port Talbot, Rhondda Cynon Taff, Treharris, West Glamorgan, Cardiff, Swansea, Wales - South

Home/Department:

Area 18

All Departments:

People Development & Engagement

Job Family:

Support Office

Learning & Product Facilitator (Digital)

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Learning & Product Facilitator (Digital)

About The Role

12-month Fixed Term Contract

As a Professional Learning & Product Facilitator (Digital) at HC-One you will play a pivotal role in enhancing the professional development and productivity of our Colleagues through comprehensive soft skills learning and development, coaching and mentoring, product delivery training and as part of our wider Digital programme you will be responsible for designing, delivering, and evaluating training sessions focused on a wide range of interpersonal skills essential for the successful delivery of our Digital programmes within our homes, supporting Colleagues with their digital journey, including digital product training/coaching and support. You will be ensuring consistent and impactful training delivery occurs across our diverse workforce, located within two of our geographical groups.

In this role, you'll be instrumental in equipping our workforce with the essential skills and competencies needed to excel in their roles and drive organisational success through our new Digital platforms.

This position entails extensive travel to various locations with very frequent overnight stays in pre-booked accommodation.

About You

Holding a PTTLS Qualification and a Coaching diploma (or equivalent), you have at least 4 years’ experience of training delivery, experience of delivering Product training sessions of a digital content and nature and proven experience in delivering soft skills training or professional development programs, preferably within a Health & Social Care setting.

You have a strong understanding of various soft skills areas, including communication, leadership, teamwork, emotional intelligence, and conflict resolution, and excellent presentation and facilitation skills, with the ability to engage and inspire diverse audience.

With highly effective Coaching skills, you are able to feedback appropriately with set objectives, areas for development, focusing on solution building and continued growth and have effective organisational and time-management abilities, with the capacity to manage multiple projects and priorities simultaneously.

You will be flexible and willing to travel frequently to different locations as required.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

About The Company

HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible care to Residents in over 280 care homes across the United Kingdom.

We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes.

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.

What HC-One offer

Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

Award-winning learning and development
25 days annual leave
Opportunities for professional growth and development.
Exposure to diverse teams within a large, dynamic organisation.
Travel perks, including accommodation, company car allowance, reimbursement of expenses
Positive work culture that values collaboration, innovation, creativity and employee well-being.
GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16
Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

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Support Team

With our network of more than 300 care homes across the UK, it is our central support Colleagues who connect our homes. Our central support office in Darlington provides assistance through a variety of functions to our frontline services

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