Quality Administrator

Salary Details:

Up to £26,000 per annum, depending on experience

All Locations:

North East

Home/Department:

Quality

All Departments:

Quality

Job Family:

Support Office

Quality Administrator

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Quality Administrator

About The Role

6 month Fixed Term Contract

As Quality Administrator, you will provide comprehensive administrative and secretariate support to colleagues within the Quality function, ensuring the smooth running of diaries, schedule of work, and providing wider departmental administrative support.

You will take responsibility and ownership of office organisation, project management, deadline compliance, and management of important documents and files. You will act as the first point of contact handling complex and confidential situations and requests and will frequently liaise with senior level internal and external stakeholders.

This role is hybrid working.

Closing Date: Monday 16th September 2024

About You

With experience of operating as an administrator to multiple individuals, you are well planned, organised, and able to meet continuous deadlines in a fast-paced environment and when under pressure.

You are able to work autonomously, have a high level of accuracy and attention to detail, and have experience of gathering, analysing, collating complex and confidential information and managing diary activity.

You have strong interpersonal and communication skills, with the ability to communicate effectively at all levels. Significant tact and integrity is required to manage the sensitive nature of information that the role will manage.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

About The Company

HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible care to Residents in over 280 care homes across the United Kingdom.

We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes.

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.

What HC-One offer

Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

Award-winning learning and development
25 days annual leave
An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16
Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

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Support Team

With our network of more than 300 care homes across the UK, it is our central support Colleagues who connect our homes. Our central support office in Darlington provides assistance through a variety of functions to our frontline services

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