Operational L&D Manager

Salary Details:
£39,668 per annum, plus car allowance
London, Hertfordshire, Hounslow, Lewisham, Middlesex, Poplar, Surrey, South, Essex, Kent
Home/Department:
South
People Development & Engagement
Job Family:
Support Office

Operational L&D Manager

About The Role

As Operational L&D Manager, you will promote a culture of learning and continued professional development at HC-One.  Working in partnership with leaders, key stakeholders and Personal Development Colleagues, you will shape, develop and deliver L&D plans and solutions in line with the changing needs and priorities of HC-One.

Operating as the lead Operational L&D expert, you will consult, advise and support managers by providing high level people management and development support across designated areas.  You will commission services, projects or activities that support the delivery of HC-One and departmental strategies and objectives, leading by example as a role model for HC-One values and professional standards, driving the delivery of business and regional plans, ensuring continuous improvement and learning.

You will directly line manage and support the Learning & Development Facilitators in their roles, to support the delivery of the Learning & Development strategy, using your Coaching and Mentoring skills to enhance and develop your team to meet organisational needs. 

Regular travel and overnight stays are required across South England as part of this role

About You

You will have an innovative approach to learning with the ability to consultatively communicate at all levels across the organisation, galvanising relationships with your team, the wider People Development Team and key Stakeholders, to enable you to design and deliver a fit for purpose Learning & Development offering. 

You will work in partnership supporting the Learning & Development Facilitators via involvement in People Development Projects that underpin wider business initiatives, building insight into existing levels of capability against future requirements, identifying organisational skills gaps and risks.

With a relevant Learning & Development qualification, or a Training/Teaching qualification, you will have experience in providing learning & development expertise and practice in complex organisational settings, and be a hands-on people leader, coaching and mentoring your team across a large geographical area to inspire, coach and educate our Colleagues.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

About The Company

HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible care to Residents in over 280 care homes across the United Kingdom.

We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes.

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.

What HC-One offer

Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:
  • Award-winning learning and development
  • 25 days annual leave
  • An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
  • GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16
  • Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
  • Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

Support Team

With our network of more than 300 care homes across the UK, it is our central support Colleagues who connect our homes. Our central support office in Darlington provides assistance through a variety of functions to our frontline services

Find out more

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