HC-One are on a mission to be the first-choice care home for residents and colleagues in each of the communities we serve.

As a Regional Director you will report to the Managing Director and will lead the delivery of the best quality and kindest health and care experience for Residents living in every home in the region.

• Working with the Managing Director to lead a team of Regional Quality Improvement Leads and Turnaround Managers to deliver the best and kindest care.
• Championing the delivery and mandatory nature of Cornerstone in every Home.
•  Leading on all improvement plans to achieve compliant regulatory outcomes, supporting homes to prepare for regulatory visits.
• Leading key projects in the Region, including new quality related initiative implementation and critical turnaround projects.
• Analysing quality related data and identifying and solving of problems to drive quality of care.
• Taking the lead for all aspects of compliance across the Region and inspiring Home Managers and Area Directors to follow this lead.
• Reviewing dependency levels with the Group Clinical Support specialist by home and agreeing actions with the Managing Director.
• Working in partnership with Head of Quality and the Head of Standards and Compliance to support quality delivery in every home

About you

• Kindness will be your guiding ethos in your quest to constantly improve, ensuring our Homes are the best in class.
• You will understand the link between quality of care and commercial performance and have the skills to coach and inspire leaders in the region to achieve their best.
• Must have the ability to lead, change and drive new initiatives whilst working at pace and a focus on results.
• Has the ability to operate in a hands-on environment whilst remaining focused on the big picture with strong analytical and problem-solving skills.
• This role requires an experienced senior operator, with at least 5 years’ experience of managing multisite locations and remote / diverse teams, and has delivered high quality services as measured by the care regulator

About HC-One

At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best life.

To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We are creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.

We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.

Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

Alongside your salary you will enjoy access to a wide variety of benefits and services to support your physical and psychological well-being and throughout your career as an Regional Director we will invest in you, and you will enjoy additional support and benefits including:

• Paid Enhanced DBS/PVG
• 25 days annual leave plus bank holidays
• Company pension scheme
• Life Assurance
• Private Medical Insurance
• Award-winning learning and development and support to achieve qualifications
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team
• Digital GP for you and your children under 16
• Access to over 1600 high street discounts
• Independent and confidential Employee Assistance Programme for you and your family
• Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
• An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.